How can wehelp?

Your questions, answered.

Find out everything you need to know about shopping with Lillian M. Collection, from reaping the benefits of our rewards program to shipping and delivery.

When you purchase an engagement ring with Lillian M. Collection, you’ll be rewarded up to $6,000. Find out how by inquiring about our rewards program.

Delivery and pickup

Placed an order with us? Find out more about our delivery and pick-up details here.


Should you select a natural or lab-grown diamond? A round or radiant shape? A solitaire or halo setting? Find out your options (and what they mean) here.

Exchange and return policy

At Lillian M. Collection, we understand if your just-ordered piece isn’t the right fit. Here are your options.


We’ve got you covered with our informative mini-guides on how to accurately measure your ring size, how to care for your new sparkly creation, and everything in between.

Frequently asked questions

We understand your special pieces are significant purchases — that’s why we invite important questions. Here are a few of them.

Your journey begins here

Find the right Lillian M. Collection showstopper for that special occasion in your life.

Not sure what to look for? Lillian M. Collection experts are here to help you select that perfect piece of jewelry you’ll cherish now and forever.

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