These terms and conditions apply to all purchases from or through Lillian M. Collection “Lillian M. ”, its subsidiaries and affiliates, including Lillian M. ‘s sites and websites around the world. These terms and conditions govern the sales relationship between you and Lillian M. and constitute a legally binding agreement between you and Lillian M.
Our commitment to you does not end at delivery. Standard in-stock inventory items may be returned or exchanged within 30 days from the date the item is shipped. Custom orders cannot be returned or exchanged. Rings may be resized for a fee.
On occasion, you may place a product in your shopping cart and submit your order for processing, but your order is subsequently canceled due to product unavailability. You acknowledge that some products may sell quickly, and there may be occasions where advertised products are no longer available. You agree that we may cancel your order after you have received an Order Confirmation without penalty when a product is no longer available.
If applicable for the purchased item, a grading report will be sent to you with your purchase.
*GEMSTONE ENHANCEMENT DISCLOSURE*
All gemstones are commonly enhanced unless indicated by the code “N”. The enhancement code is preceded by the prefixes “AGTA =” See Diamonds and Gemstones Catalog for an explanation of enhancement codes. This can be provided by your Jewelry Sales Specialist.
*UNITED NATIONS COMPLIANCE STATEMENT REGARDING THE KIMBERLY PROCESS*
The diamonds here in invoices have been purchased from legitimate sources not involved in funding conflict and in compliance with United Nations resolutions. The Seller hereby guarantees that these diamonds are conflict free, based on the personal knowledge and/or written guarantees provided by the supplier of these diamonds.
For any product fabricated from rough diamonds mined prior to January 1, 2003, the Seller warrants that conflict diamonds will not be knowingly sold and that, to the best of our ability, will undertake reasonable measures to help prevent the sale of conflict diamonds in this country.
Lillian M. requires payment in full when your selected item is purchased or when your custom order is placed. In some circumstances, an initial down payment may be accepted with up to four subsequent payments to follow. Where additional payments are agreed upon, you must provide a credit card and authorization to automatically charge the card on the due date of the required payments. Your purchase must be paid in full before it will be delivered to you. There are no refunds given for amounts paid for custom orders, even if you elect to cancel the order and not accept delivery.
Our pricing is routinely adjusted based on market conditions. Sale prices for precious metal items are based on markets in effect on the business day the order is shipped, plus surcharges. There is no guarantee from day to day on pricing and all pricing is subject to change anytime before your purchase is finalized and paid. Data, including prices, may occasionally be inaccurately displayed on our Site due to system, technology, or typographical errors. While we make every attempt to avoid these errors, they may still occur. We reserve the right to correct any and all errors when we become aware of them, and we do not honor inaccurate or erroneous prices or product descriptions. If a product’s listed price for a product you order is lower than its actual price or the description is inaccurate, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product at our cost or pay the difference between the actual and charged prices or accept the products actual qualities without any claims relating to the inaccurate description.
Sales prices do not include any tax applicable to the transaction, or to the production, sale, delivery, transportation, replacement or use of any of the listed items. Taxes will be separately stated and will be charged in accordance with applicable state and local laws in effect at the time of sale.
We apologize for any inconvenience that this may cause. If you have any questions,please do not hesitate to contact one of our jewelry experts at email@example.com. We do not negotiate prices on our products and all our prices are final.
Reward – The opportunity to receive the rebate in connection with a venue contract is only valid for 2 years from the date of your qualifying ring purchase and limited to venue locations predetermined by Walters Wedding Estates based upon contracted venue amount, market conditions, and venue availability. The rebate is non-transferable. The individual who purchases the qualifying ring and receives the rebate code is the only one who can use the rebate code, and that same person must have their name listed on the venue contract as a responsible party. Rebates not redeemed within 2 years of the qualifying ring purchase are void. The rebate has no cash value and cannot be redeemed for any other product, service, or item of value.
*Payment is required at the time of ring purchase; participation in the rewards program may result in a full or partial refund of the purchase price at a later date if certain conditions are met. The rewards program makes you eligible for cash back after the purchase of an engagement ring and booking an event venue. The reward will vary from $500 to $6,000 cash back based on your spend and will be returned to you no later than 15 days after your event date.
These Terms and Conditions and your use of this site is construed in accordance with and governed by the laws of the State of Texas, applicable to agreements made and to be entirely performed within the State of Texas, without application of its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions or your purchases from Lillian M. shall be filed only in the state courts located in Collin County, Texas and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this site, any purchase from this site, or these Terms and Conditions.
EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY Lillian M. , ALL OF OUR PRODUCTS AND SERVICES (THE “PRODUCTS AND SERVICES”) ARE PROVIDED ON AN “AS IS” BASIS WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND. Lillian M. DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Lillian M. DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN OUR ADVERTISING, MARKETING MATERIALS, WEBSITE, OR THE SERVICES ARE COMPLETE, ACCURATE, CURRENT OR ERROR-FREE.
IN NO EVENT SHALL Lillian M. , ITS DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, IN ANY WAY CONNECTED TO OR ARISING OUT OF THE USE OF OUR WEBSITE, THE PRODUCTS AND SERVICES, OR OUR ADVERTISING AND MARKETING MATERIAL, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM Lillian M. , OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, LABOR OR MATERIAL SHORTAGE, SHIPPING DELAYS, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO Lillian M. ‘S RECORDS, PROGRAMS OR SERVICES OR SOME OTHER FORCE MAJEURE EVENT.